Journal of Critical and Intensive Care Online Early
Assessment of Family Satisfaction in Anesthesiology and Reanimation Intensive Care Unit
Arzu AKDAĞLI EKİCİ 1 ,Seda Banu AKINCI 2 ,Almila Gülsün PAMUK 2 ,Almila Gülsün PAMUK 2 ,Banu KILIÇASLAN 2 ,Ezgi Su ASLAN KAV 3
1Hitit University, Anesthesiology and Reanimation, Çorum, Turkey
2Hacettepe University, Anesthesiology and Reanimation, Ankara, Turkey
3T.C S.B İskilip Atıf Hoca State Hospital, Anesthesiology and Reanimation, Çorum, Turkey
DOI : 10.33381/dcbybd.2020.2222

Objective: To assess family satisfaction in the intensive care unit with a validated family satisfaction survey. 

Matherials and Methods: With the ethical commitee approval, family satisfaction survey was applied to family members of 553 patients admitted in Anestesiology and Reanimation Intensive Care Units. 133 family members who meet the inclusion criteria were included in the study. Patients’ age, educational status, health insurance, additional diseases, cause of admission, duration of stay, coma status, mechanichal ventilation need and cardiopulmoner resutation need was recorded. Family members’ age, sex and relationship with the patient
were recorded. Also family members were asked to specify who gave them information about the patient along with how many times and for how long they visited the patient. Acute physiology and chronic health evaluation Scores of the patients were recorded in the first twenty-four hours of admission. A survey combined from two verified forms were used to assess family satisfaction.

Results: Family members of patients that differ in the means of socio-cultural status, diagnosis, treatment plans and prognosis were highly satisfied (%86,4) from the ICU care. Family members were most satisfied . The most satisfactory subjects were identified as “proximity“, “comfort” and “trust“.

Conclusion: In order to increase family satisfaction in our ICU, visiting hours can be increased in order to provide more closeness to the family members. Family members can also benefit from a more comfortable environment. Family meetings can be arranged at given intervals.

Keywords : Communication, family, satisfaction, care goals